Privacy Policy

1. Introduction

Universal Stars Training Pty Ltd trading as Clientflow (the "Company", "we", "us", or "our") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://clientflow.marketing (the "Website") and utilize our SaaS services (collectively "Services"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Personal Information

When you interact with our Services, we may collect personal information such as your name, email address, and payment details. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of our Services.

2.2 Non-Personal Information

We may also collect anonymous usage data, including but not limited to, IP addresses, browser types, or access times. This information does not directly identify you but can provide us with insights on how our Services are being used.

3. Use of Your Information

We may use the information we collect from you for the following purposes:

Provide, operate, and maintain our Services;

Improve, personalise and expand our Services;

Understand and analyse how you use our Services;

Develop new products, services, features and functionalities

Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Services.

4. Disclosure of Your Information

We may share your information with third parties in the following situations:

With Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Rights to Your Information

You have the right to access, correct, update, or request deletion of your personal information at any time. If you wish to exercise these rights, please contact us using the contact details provided in the 'Contact Us' section below.

7. Third-Party Websites

Our Services may contain links to third-party websites and applications. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Policy applies solely to information collected by us through our Services.

8. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice such as adding a statement to our website or sending you a notification.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via this page or email us at [email protected].

Universal Stars Training Pty Ltd trading as Clientflow

PO Box 685, Mackay QLD 4740, AU