Terms and Conditions of Use for the Clientflow Platform

1. Introduction

This agreement governs your use of the Services provided by Universal Stars Training Pty Ltd (the "Company") trading as Clientflow. Use of our SaaS services or consulting services (collectively "Services") implies acceptance of this agreement.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, You represent and warrant that You meet these eligibility requirements.

3. License Grant

Subject to compliance with the agreement, we grant you a non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes. This license does not permit you to sublicense, resell, or distribute our Services.

4. User Responsibilities

4.1 Compliance with Laws

You are solely responsible for ensuring that your use of our Services complies with all applicable laws, regulations, and industry standards, including but not limited to data protection laws.

4.2 Security

You are responsible for maintaining the security and confidentiality of your account credentials and must promptly notify us of any unauthorized access or use of your account.

4.3 User Data

You retain ownership of all user data. By using our Services, You grant us a worldwide, royalty-free license to use, reproduce, modify, and store your data for the purpose of providing the Services.

5. Non-Poaching

You agree that you will not hire any full-time employee, part-time employee or contractor working for us at any time during your use of the Services, until 12 months after their employment with us has ended.

6. Data Protection and Privacy

5.1 Confidentiality and Security

We recognize the importance of protecting your confidential information and maintaining the security of your data. We will use commercially reasonable efforts to implement and maintain appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

5.2 Data Processing

We will process user data solely for the purpose of providing the Services in accordance with your instructions. We may engage sub-processors to assist in providing the Services. We will ensure that any sub-processors comply with applicable data protection laws and provide a level of protection consistent with this agreement.

5.3 Data Retention and Deletion

We will retain user data for the duration of the agreement and as required by applicable laws. Upon termination or expiration of the agreement, we will delete or return all user data, unless otherwise required by law.

7. Intellectual Property

Our Services, including but not limited to the software applications, trademarks, logos, and content, are protected by intellectual property laws. Except as expressly permitted under this agreement, you agree not to copy, modify, distribute, or create derivative works based on our intellectual property without prior written consent from the Company.

8. Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with your use of the Services.

9. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Services or any violation of this agreement.

10. Governing Law and Dispute Resolution

This agreement is governed by the laws of the state of QLD, AU. Any dispute arising out of or relating to this agreement shall be submitted to the exclusive jurisdiction of the courts located in QLD.

11. Amendments and Termination

We reserve the right to modify, update, or terminate this agreement at any time, in our sole discretion. Any changes to this agreement will be notified to you through the email associated with your account or by posting a notice on our website. Your continued use of the Services following the notification of changes constitutes your acceptance of such changes.

Either party may terminate this agreement upon written notice if the other party breaches any material provision of this agreement and fails to remedy such breach within a reasonable period of time.

12. Entire Agreement

This agreement constitutes the entire agreement between you and the Company regarding your use of the Services and supersedes any prior or contemporaneous agreements, understandings, or representations.

13. Contact Us

If you have any questions or concerns regarding this agreement, please contact us via this page or email us at [email protected].

Universal Stars Training Pty Ltd trading as Clientflow

PO Box 685, Mackay QLD 4740, AU